{"id":1144,"date":"2019-11-10T21:21:08","date_gmt":"2019-11-10T21:21:08","guid":{"rendered":"https:\/\/epood.tantsukalender.ee\/saatmine-ja-tagastamine\/"},"modified":"2025-06-16T02:06:56","modified_gmt":"2025-06-15T23:06:56","slug":"shipment-and-returns","status":"publish","type":"page","link":"https:\/\/www.kingisalong.ee\/en\/shipment-and-returns\/","title":{"rendered":"Shipping, returns, and claims"},"content":{"rendered":"<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:90%\"><p><strong>Shipping in Estonia<\/strong><\/p>\n\n<p>Shipping costs 4.90 \u20ac. We use the services of itella SmartPOST. You can choose a suitable parcel terminal in your shopping cart.<\/p>\n\n<p>The product will be delivered within 1-3 business days of receiving your payment. In case of an engraved product, the product will be delivered within 2-4 business days.&nbsp;<\/p>\n\n<p>In case of larger orders, the delivery time for the products will be agreed separately.<\/p>\n\n<p>Kingisalong O\u00dc shall not be liable for any delay in delivery due to circumstances beyond Kingisalong O\u00dc\u2019s foreseeability or influence.<\/p>\n\n<p><strong>International shipping<\/strong><\/p>\n\n<p>Shipping costs will be added to the product price.<\/p>\n\n<p>For international shipments, we will make a quote for the transportation to the buyer. The product will be shipped within 1-2 business days after the buyer confirms the suitability of the quote and the payment is received. For an engraved product, the product will be shipped within 2-3 business days of receiving the payment. International orders will arrive within 7\u201320 days of shipment depending on your destination.<\/p>\n\n<p><strong>Customs and Taxes<\/strong><\/p>\n\n<p>There are no customs duties or other taxes within the European Union. Outside the European Union, the delivery of goods may be subject to fees for which Kingisalong O\u00dc is not responsible for and which must be paid by the customer. Because the fees are set by local customs, they vary from country to country and we have no way of knowing them in advance.<\/p>\n\n<p><strong>Product returns<\/strong><\/p>\n\n<p>Unused products purchased from the website of Kingisalong O\u00dc can be returned within 14 days of receipt. When returning products, keep in mind:<\/p>\n\n<ul class=\"wp-block-list\"><li>The product must be unused and in its original packaging.<\/li>\n\n<li>The product must be returned within 14 days of receipt.<\/li>\n\n<li>The costs related to the return shall be borne by the buyer of the goods.<\/li>\n\n<li>Please contact info@kingisalong.ee for product replacement.<\/li>\n\n<li>Products with personalised engraving cannot be returned.<\/li><\/ul>\n\n<p><strong>Right to file a claim<\/strong><\/p>\n\n<p>Kingisalong O\u00dc products have a two-year right of claim from the moment the product is handed over to the buyer. The right applies to manufacturer defects.<\/p>\n\n<p>Damage due to natural wear or misuse of the product is not considered a defect of the manufacturer. These include, for example:<\/p>\n\n<ul class=\"wp-block-list\"><li>scratches;<\/li>\n\n<li>soiling, wear, tear, or breakage of wood and cork materials;<\/li>\n\n<li>broken glass, ceramic, vinyl;<\/li>\n\n<li>empty batteries.<\/li><\/ul>\n\n<p>When submitting a claim, it is necessary to prove that the purchase was made from Kingisalong O\u00dc. Claims can be submitted <a href=\"https:\/\/www.kingisalong.ee\/en\/submit-claim\/\">here<\/a>.<br><\/p><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping in Estonia Shipping costs 4.90 \u20ac. We use the services of itella SmartPOST. You can choose a suitable parcel terminal in your shopping cart. The product will be delivered [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1144","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shipping and returns - Kingisalong<\/title>\n<meta name=\"description\" content=\"Check out our shipping and return conditions at kingisalong.ee\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kingisalong.ee\/en\/shipment-and-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping and returns - Kingisalong\" \/>\n<meta property=\"og:description\" content=\"Check out our shipping and return conditions at kingisalong.ee\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.kingisalong.ee\/en\/shipment-and-returns\/\" \/>\n<meta property=\"og:site_name\" content=\"Kingisalong\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-15T23:06:56+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.kingisalong.ee\/en\/shipment-and-returns\/\",\"url\":\"https:\/\/www.kingisalong.ee\/en\/shipment-and-returns\/\",\"name\":\"Shipping and returns - 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